What we collect when you contact us, how we use it, and the choices you have.
This website, import.laxmiglobal.in, is operated by Laxmi Global, a business based in Ahmedabad, Gujarat, India ("Laxmi Global", "we", "us"). We help Indian businesses source products from China. This policy explains what personal data we collect, how we use it, and the choices you have. For any privacy matter, contact [email protected] (subject line "Privacy").
Information you send us. This website has no forms. We receive information when you message us on WhatsApp, email us or call: typically your name, phone number, email address, business name, product requirements, quantities, target prices, reference photos, files and the messages you write. If you place an order, we also need business and delivery details, and the details needed for import documentation.
Technical data. Like most websites, our hosting provider (Cloudflare) may process technical data such as IP address, browser type and the pages requested, for security and to keep the site running.
Please do not send payment card numbers, passwords or government ID numbers over WhatsApp or email unless we have specifically asked for a document we need for your order.
This website does not currently set advertising cookies or use third-party analytics. If we add analytics in future, we will update this page and, where the law requires, ask for your consent first.
We do not sell your personal data. We share information only as needed with:
Sourcing from China means information about your order will be sent outside India, including to China. We share only what is needed and ask our partners to handle it with care.
We keep inquiry details for as long as needed to deal with your request. Order, invoice, customs and shipping records are kept for as long as Indian law and sound business practice require. After that we delete or anonymise them.
You may ask to access, correct or delete the personal data we hold about you, withdraw consent where we rely on it, and raise a grievance. Under India's Digital Personal Data Protection Act, 2023, you have rights including access, correction, erasure and grievance redressal. If you are in the EU or UK, you also have the rights set out in the GDPR / UK GDPR, including the right to complain to your data protection authority. Email us at the address above and we will respond within a reasonable time.
We use reasonable measures to protect the data we hold. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
This website is intended for business users and is not directed at children.
We may update this policy from time to time. The effective date above shows when it was last changed.